Questions and Answers for Lenders


Answers to frequently-asked questions


Do you have a question about Fidelity Default Resolution that is not addressed below? If so, please contact one of our management or account representatives for answers.

 

With which servicing platforms are you integrated?

We support Web Services / XML connectivity to Lenstar, Desktop/Invoice Management and Vendorscape/iClear.

 

In which states do you provide default resolution services?

Arizona, California, Idaho, Montana, Nevada, Oregon, Utah, Washington and Wyoming.

 

What level of bonding and insurance do you carry?

We carry $15 million (per occurrence) in Fidelity and Errors and Omissions insurance.

 

How do you stay current on new policies and regulations governing foreclosure?

We track a number of state legislative and attorney Web sites that provide us details of pending legislation. We consult with attorneys and underwriters in the Fidelity National Title Group to discuss the implications of changing legislation for our business, and that of our clients. We also actively participate in trade associations to understand the evolving regulatory and policy landscape.

 

Do you have plans to expand to more markets?

Our expansion plans are driven by our clients’ requirements for service. As new coverage requirements are identified by clients, we establish the business case for expansion, research regulatory requirements and recruit employees to manage local operations in that state.